At Cadillac Ile Perrot, we are committed to providing you with superior customer service and a family-friendly shopping atmosphere. Since our official opening on November 30, 2022, we have set new standards in terms of customer experience, in order to surpass ourselves and offer a unique shopping experience, totally different from the one offered in a usual dealership. Our guests take center stage as we offer an innovative and frictionless sales and transaction process.
As soon as you arrive at the dealership, we reserve you a warm welcome, worthy of a luxury dealership! Your customer experience specialist, with whom you will carry out the complete purchase process, will then show you around our newly renovated dealership, passing through the service department, the waiting room, the delivery area and the showroom.
While chatting in a pleasant and pressure-free atmosphere, your customer experience specialist will make sure to clearly identify your needs and the aspects you are looking for for your next Cadillac vehicle, in order to advise you as required. You can take the time to discover our range of vehicles and select your favorites, in order to take a test drive. Your customer experience specialist will answer all your questions and accompany you during the test drive, to help you discover the many functions of the vehicle and ensure that your experience behind the wheel is as pleasant as possible.
It is at this point that our purchasing process is totally different from that of a usual dealership since it is your experienced specialist who will take the time to present you with the many options available to you. For example, is it better to buy or lease the vehicle. How long will the rental last, the mileage you will need, etc. Then, in terms of protection, many options are available, such as rustproofing, installation of an anti-theft system, extended warranty and more! When your decision will be made, it will be time to apply for credit! Don't worry, your customer experience specialist will accompany you throughout the administrative process, so that you are ready to complete the final transaction.
Once the administrative process is complete, our detailing team will take care of preparing your vehicle by performing a complete wash, and of course, filling up with gas! Your brand new vehicle will be waiting for you in our indoor delivery area ready to go. When you take possession, your customer experience specialist will show you all the features of your vehicle, and will even help you connect your phone to the Bluetooth system. Our team will take all the time necessary to ensure that you leave feeling confident and satisfied at the wheel of your new Cadillac vehicle.
Your customer experience specialist is always available, even after taking possession of your vehicle. For any questions about your vehicle, maintenance or even certain parts, all you have to do is contact your customer experience specialist and he will direct you to the right resources. We are happy to welcome you and make you live the Cadillac Ile Perrot experience. Come meet us at 2000 boulevard du Traversier in Pincourt.
